New center is dedicated to public sector service delivery.

TCS expands UK operations in Liverpool

MUMBAI, LONDON -- Tata Consultancy Services (TCS), a leading IT services, consulting and business solutions firm, has announced that it is expanding its operations in the UK. The company has invested in a new delivery center in Liverpool, dedicated to delivering government services that require Impact Level 3 (IL3) security constraints.

TCS plans to use the facility to deliver services to the Home Office, following a multi-million, multi-year contract that was awarded in November 2012, to manage the technology needs and support services of the newly formed Disclosure and Barring Service (DBS). The new facility will provide a secure applications development and maintenance center for business applications and an operational delivery center for outsourced business process and IT services.

Shankar Narayanan, Country Head, UK & Ireland, TCS, said, “Our work in the public sector is focused on improving services for the UK citizens and driving greater value for the UK government. Our investment in a new state-of-the-art, secure delivery center in Liverpool will allow us to effectively meet the business objectives of DBS to modernize and transform its business while supporting our longer term strategy for increased participation in transformation programs for the UK public sector.”

The new facility in Liverpool will be fully operational in July 2013 and house over 300 employees.

As part of the agreement with the Home Office, TCS will implement a program to transform DBS, including the introduction of electronic applications and improved online services to enhance user experience. The two organizations, DBS and TCS, will also collaborate to update the organization’s business processes to help improve decision making, reduce processing times and improve information gathering between disclosures and barring services.

TCS combines government-specific domain expertise with a world-class set of delivery capabilities to enable service transformation for some of its key government clients in the UK, such as, National Employment Savings Trust (NEST), Cardiff City Council, Child Maintenance Group (CMG is a division of DWP) and The Big Lottery Fund, amongst others. read more