Boxwood wins for project where it turned Carphone Warehouse into a leaner, more effective organisation in just 12 months.

Boxwood crowned MCA Platinum winner

Boxwood won the overall Platinum Award in the 2011 MCA Awards, in association with The Times. The consultancy won for its work in building a cost-conscious culture at Carphone Warehouse. In just twelve months, Boxwood helped achieve in-year savings of £60million and created a new operating model which led to a further £30million in savings the following year.

The MCA Awards 2011 dinner took place at the Lancaster London Hotel in front of over 600 guests. Other awards included The Times Award for Best Client/Consultant Team, won by Arup for their work with De Montfort University (DMU). Arup assisted DMU as it developed a pioneering approach to analysing and improving its environmental impact – giving it a leading position amongst higher education institutions.

The prestigious MCA Awards are organised by the Management Consultancies Association (MCA), and run in association with The Times. The 2011 Awards recognise the very best projects and individuals and focus on the value that consultancy generates for clients and the economy as a whole.

Alan Leaman, Chief Executive of the MCA, said: “This year’s awards highlighted the value that management consultants provide to clients in both private and public sectors. The winning case studies – entered by clients and their consultancies – detail some extraordinary achievements. This sort of skilled work will play a central role in helping the UK to build its economic recovery.”

Individual consultants of the year are:

• Change Management Consultant of the Year – Olivier Fusil, Accenture

• HR Consultant of the Year – Robert Bolton, KPMG

• IT Consultant of the Year – James Cockroft, Xantus Consulting

• Marketing Consultant of the Year – Nick Turner, Deloitte

• Performance Improvement Consultant of the Year – Melinda McKinley, Deloitte

• Strategy Consultant of the Year – Andrew Nevin, PricewaterhouseCoopers

The full list of project winners in the MCA Awards 2011 are:

Change Management in the Private Sector

Boxwood/ Carphone Warehouse

Change Management in the Public Sector – sponsored by BLT

Ernst & Young/ NHS Direct

Customer Engagement – sponsored by CSC

Navigant/ Skandia


Arup/ De Montfort University

Finance and Risk Management

Novo Altum/ Northern Rock

Innovation – sponsored by Rostrum Communications

Bluerock Consulting/ Barclaycard


Moorhouse Consulting/ BT

Operational Performance in the Private Sector – sponsored by Mindbench

KPMG and Deloitte/ HMRC


Ernst & Young/ National Grid


Navigant Consulting/ Skandia

Strategy – sponsored by Investgo

Xantus Consulting/ United Utilities


Winner: Deloitte/ Metrobank

The Times Award for Best Client/Consultant Team

Arup/ De Montfort University

Platinum Award

Boxwood/ Carphone Warehouse

Platinum Award Winner – Boxwood

In the face of a severe economic recession, Carphone Warehouse identified the need to reduce costs substantially – and immediately. They engaged Boxwood to help them simplify the business and reduce costs. The target was an in-year saving of £48million (around 15% of operating costs) – whilst protecting core competencies and creating a leaner, more effective organisation. This ambitious target was not only achieved but exceeded, with in-year savings of £60million.

Paul Davis, UK Finance Director, Carphone Warehouse said: “The programme run by Boxwood transformed CPW UK’s operations and culture in only six months. Operating costs were slashed by 15 per cent during the year and the operating model was radically changed. The most impressive part of this achievement is that it was done in a business whose processes and culture was set up for growth rather than control and cost reduction.”

The Times Award for Best Client/Consultant Team - Arup/De Montfort University

De Montfort University commissioned Arup to calculate baseline greenhouse gas (GHG) emissions to highlight key carbon hotspots, and identify both quantitative and qualitative interventions. Arup identified quantitative savings of £350,000 and 800tCO2e (tonnes of CO2 equivalent) per year and also wrote a detailed action plan to enable DMU to meet Level 3 of the Government’s procurement Flexible Framework and achieve qualitative organisational benefits.

Judging Panel

The distinguished panel of judges included:

• Virginia Bottomley - Chair of Board Practice, Odgers Berndtson

• Anna Mallet – Controller of Business Strategy, BBC

• David Noble – Chief Executive, Chartered Institute of Purchasing and Supply

• Gianvito Lanzolla – Reader in Strategy, Cass Business School

• Sharon Spear - Deputy Director, Department for Work and Pensions

• Mark MacGregor – CEO, Connect Support Services

• Paul Collins – Managing Director, Equiteq

• Stefan Stern - Director of Strategy, Edelman

• Peter Walmsley – Head of Procurement Performance, Foreign and Commonwealth Office

• Sandra MacLeod – Group CEO, Echo Research

• Paul Webster – Private Finance Unit, Department of Health

• Duncan Angwin - Professor of Strategy, Oxford Brookes University

• Simon Atkinson - Assistant Chief Executive, IPSOS Mori Loyalty

• Fiona Driscoll - Govenor, Nuffield Health

• James Edsberg - Partner, Lighthouse Global

• Vicky Pryce – Senior Managing Director (Economics) FTI Consulting

• Victor Smart – Director of Communications, CIMA

• Tim Morris – Professor of Management Studies, Said Business School

• Greg Smith – Principal Consultant, Read Smith Consultingread more