Cognizant is recognized as a Robotic Process Automation (RPA) services leader in a new report on the rapidly evolving market by Forrester Research, a leading global research and advisory firm.

RPA uses software ‘bots’ to automate repetitive, time-consuming manual processes, freeing staff for higher value work and has quickly become an essential element of digital transformation strategies. The Forrester Wave™: Robotic Process Automation Services, Q4 2019 report evaluates the automation capabilities of 13 service providers on 22 criteria, including current offering, strategy and market presence.

In the new Forrester report, Cognizant received the highest possible ratings in the customer and business outcomes, partner ecosystem, and commercial model criteria. In Cognizant’s vendor profile, the report states: