Gartner: The future of sales...without sellers?

02-Dec-2016

After spending a few days at the AWS re:Invent conference in Las Vegas, I suppose I could easily succumb to the web services KoolAid liberally dispensed out of every one of the 32,000 attendees, ISVs, SIs, customers and AWS employees wandering around (most with heads down on smartphones, but I digress) the set of hotels it has taken to contain the conference.read more

Hacked Companies Could See Customer Exodus Study reveals
48% of people will close accounts following a data breach

01-Dec-2016

London (UK): Research by cyber security company Positive Technologies has uncovered the depth of impact on customer loyalty in the aftermath of a hacking incident. Almost half of the 1,000 people questioned by OnePoll (48%) claimed they’d cancel accounts if a provider of theirs suffered a data breach. In addition, 35% said they would actively avoid choosing a company that had been hacked in the future if they were switching providers.read more

Synopsis: RPA buyers be prepared or be prepared to fail

01-Dec-2016

When building a business case for Robotic Process Automation (RPA), speed and ease of implementation are often at the top of the list of anticipated benefits. So when engagements get bogged down from the outset and fail to deliver results according to schedule, clients are understandably frustrated, often due to lack of preparation from the buyer. read more

IT Governance: Global IT Consultant’s New Book Showcases ‘Transformation Eco System’ Framework to Data Optimization

30-Nov-2016

The culmination of two decades of IT consulting to firms around the world, Helmut Schindlwick’s ‘IT Governance’ is a groundbreaking, comprehensive new guide any company can use to pick through the massive amounts of data they collect, identify accurate, relevant pieces – and use these to improve all areas of service and operations. Using the author’s own self-developed Transformation Eco System (TESy) framework, big data has never been so easy. But, for the project to come to fruition, vital Kickstarter funds are needed. read more

Gartner: Lead Through Volatility

29-Nov-2016

Great leaders are often defined by how they handle adversity and navigate uncharted territory. Today, many CIOs are being defined by how they lead their enterprises to succeed in the emerging digital business landscape.read more

Akeso & Company joins the MCA

29-Nov-2016

Akeso & Company is a specialist Healthcare and Life Sciences management consultancy. The Management Consultancies Association is delighted to announce that Akeso & Company is the latest management consulting firm to join the Association. read more

Unisys: What have businesses learnt from the cloud?

28-Nov-2016

Cloud computing has become increasingly popular over the last few years and it will continue to shape business strategy moving forward. With new industry developments cropping up daily, an increasing mix of both public and private platforms, and growing investments across the board, the only real debate left is now between cloud’s ‘computing’ and ‘on-premise computing’ capabilities.read more

NewVoiceMedia scoops Leading Experts in Tech Award 2016

24-Nov-2016

NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been named a winner of Softech International’s Leading Experts in Tech Awards for 2016.

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DACH region most attractive consulting market for 2017

23-Nov-2016

The latest ranking of the world’s most attractive consulting markets published annually by the leading research and strategy firm for the global management consulting industry, Source Global Research – puts the DACH region ahead of all other markets around the world for 2017. The Global Market Attractiveness Index, now in its fourth year, ranked Australia second, the UK third, the US fourth and the GCC fifth.

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NewVoiceMedia recognised among 50 hottest UK tech ‘scale-ups’

23-Nov-2016

NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been selected to join ‘Silicon Valley Comes to the UK’ (SVC2UK), a tech group of the country’s 50 fastest growing businesses, boasting average growth of 47 percent over the past year.

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The European payments market undergoing unprecedented change, with increased disruption spurring innovation and growth

21-Nov-2016

LONDON – The payments market is predicted to expand throughout Europe until 2020 at a year-over-year rate of around 7 percent, driven by the growth in overall payments volumes and new types of payments, such as account-to-account (A2A). This is according to analysis by global management consultancy Oliver Wyman, in its European Retail and SME Payments report.

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IBM: 3 steps for building a cognitive solution in 70 days with the IBM Business Coach

20-Nov-2016

As the cognitive computing era evolves and progresses, several cognitive solutions are being developed to tackle a variety of business challenges across multiple industries (Finance, Healthcare, Retail, etc.) and regions (North America, Europe, Asia Pacific, etc.) Discussing these cognitive solutions with partners and clients, it was clear that there is a sense of excitement and confusion in the market; excitement about the potential of cognitive technology and confusion about how to get started.read more

PwC: Women returners: The £1 billion potential of women returners -

18-Nov-2016

Despite the gains the UK has made in improving female labour market outcomes, there's still significant underutilised potential: one such group is professional women returning from career breaks. Our new research shows that addressing the career break penalty could deliver gains of £1.7 billion to the UK economy.read more

Freshminds: 3 fintech firms and 1 established bank lead the way in product personalisation

18-Nov-2016

Product personalisation is a growing and important trend in the world of financial services. This is driven by two key factors. The first is in big data. Through advances in data analytics platforms, banks are increasingly able to explore opportunities to tailor their products to individual customers. Secondly, developments in adjacent industries such as online shopping and streaming – think tailored recommendations from Amazon, Netflix and Asos – mean that consumers are increasingly demanding more personalised services.read more

KPMG: Six Big Bets for Digital Transformation

17-Nov-2016

KPMG Advisory Institute The fourth industrial revolution is here, driven by the rapid introduction of diverse and disruptive technologies, creating enormous opportunities for businesses to create competitive advantages with innovative products, services, business models and ways of engaging with customers. read more

Capgemini Consulting: Three Things I’ve Learned about Enterprise Automation

15-Nov-2016

If the IT department were a social network, then #automation would be a trending topic. Cut costs while improving the speed and quality of IT services. Tick. Create greater agility to keep up with the pace of business change. Tick. Free up IT resources to move from managing infrastructure to business service development work and curtail shadow IT. Tick.read more

More CFOs concerned with impact of data on corporate reporting

14-Nov-2016

LONDON. CFOs are being left exposed as the increasing volume and pace of data impacts their ability to provide meaningful insights to boards at speed with no errors. This is according to a new report by EY Financial Accounting and Advisory Services (FAAS), which finds that 66% of respondents worldwide say this issue is having a significant impact on the effectiveness of corporate reporting, up from 57% in 2015.

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Crossing the sales line

09-Nov-2016

An increasing interest in cross-selling is a sign of the times. It signals market saturation and hints at a slight softening of demand. But speaking to a client today, I was reminded just how delicate an issue this is - writes Fiona Czerniawska of Source.
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